FAQs.

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FAQs2024-12-16T09:58:40+00:00

Meet Swift Vets

Why Trust Swift Vets2024-10-09T10:41:35+00:00

Swift Vets offer the high quality of care your pet deserves in the comfort of home. Which means we save you time, hassle and stress for you and your pet. In addition, our prices are comparable to traditional clinic visits, our vets are experienced & qualified, and  clients consistently rate our services highly. Our vision is to become the new normal for general vet care by bringing professional, modern and quality vet care to the comfort of your home. 

What times does Swift Vets operate?2024-10-09T10:41:35+00:00

Swift Vets operates Monday-Friday from 9am – 6pm, and Saturdays from 9am-1pm. 

If you require vet care outside these hours, please call 0421177725, additional after-hour fees will apply. Availability is limited

Appointments

How long will the appointment take?2024-10-09T10:41:54+00:00

We schedule our appointments to ensure your pet receives the highest quality care in a calm, stress-free environment. Appointment durations vary depending on the service provided, the number of pets, the pets’ needs. Appointments usually take 20-40 minutes, additional time is allocated if multiple pets are seen during the appointment

When will my veterinarian arrive?2024-10-09T10:41:54+00:00

We try our best to stay on schedule. However please allow for a 15-30 minutes window to allow for unexpected traffic and delays. If we are running early or late, outside this window we will try our best to keep you informed. You will receive an ETA text message when your vet is on their way.

Is there anything I should do before the vet arrives?2024-10-09T10:41:55+00:00

We would like to make your vet visit as calm and stress-free as possible. Please ensure that your pet is in a comfortable, calm and quiet environment. It is also useful to have your pet’s previous medical history and vaccination records on hand. 

Pricing

How much is this going to cost me?2024-10-09T10:42:03+00:00

We provide convenient, personal home visits. Our call out fee is $49 which covers all your pets during the visit. Each in-home consultation is affordably priced at $99 per pet. 

Our medication and procedure costs are comparable to going into the clinic. We believe price transparency is very important, a price list for service charge is provided on our website. The total cost of the at-home visit will change depending on the services required and discussed with you and your Vet. If you are out of the area, an additional travel fee of $40 may apply depending on location. 

Services

What happens if my pet requires surgery or further tests?2024-10-09T10:42:14+00:00

If it is determined that your pet requires more advanced diagnostic tests or surgery, then your vet will discuss the next steps involved, reason for further testing and help coordinate further care at a local GP clinic or specialist centre. 

Will the vet come with required equipment & medications?2024-10-09T10:42:15+00:00

Yes, our vet will bring required equipment & medications along if they anticipate your pet may need them. That’s why it is important to provide detailed information about your pet’s condition when booking. If the vet does not have the right medication on hand, they will provide you with a prescription.

What types of medical conditions can you treat at home?2024-10-09T10:42:16+00:00

Did you know that 70-80% of vet visits can be done in home with adequate equipment and medication? Common conditions such as skin infections, ear infections, UTIs, tummy upsets, arthritis and much more can be treated at home. If more advanced care is required, this will be discussed with you and we will help you with referral. 

Get in touch.

Call us today at +61 421 177 725

Bookings are a subject to availability